Crowne Plaza Hotel Orlando Downtown, an IHG Hotel
What Guests Say
Everything was perfect, food was delicious, dinning area was super clean host was was very nice. Tina at the front desk, is awesome!!!!! Hotels need more people like her to make you feel welcome and comfortable as a guest. I defiantly will booked there against made my stay feel welcoming.,she is terrific!!!!!! Oh! And the room was very clean and looked as if it was rennovated.nice and peaceful.
Christina
December 2024
Breakfast is great Oskar is a legend , facilities a great and the rooms were large in size even just king bed double occupency rooms with sofa , tv, coffee machine , ac , mircorwave and fridge included along with the usual stuff iron etc. Check in easy just remember all US hotels will take a holding charge of 50 dollars per night in this case . Take a credit card , we will be staying here again in the future no questions .
Moffat
April 2025
Staff were friendly and went out of their way to help . Oscar and JJ especially took great care of us during our stay. I have never seen a human being take so much pride in his job and have as wonderful personality as Oscar. JJ kept us informed about what was going on around town while we were visiting. King room was large , clean, and comfortable as were each part of the hotel. Checked in early was a big plus since we traveled from out of state for an event and had been up since 2AM. Close proximity to football stadium and downtown. Shuttle service was a huge plus. Restaurant on site was convenient and price was comparable to other restaurants.
Michelle
January 2025
Customer service was excellent, from the parking attendant to the lovely lady at check-in (she upgraded us to a suite when our room didn’t have a king bed as requested) to the bar tender to the gentleman at check-out. Every single one was super friendly. Impressive!
Elizabeth
January 2025
The staff at the front desk, the restaurant, and the valet were very professional, attentive and kind. The newly renovated rooms are nice. However, the base on the bed is creaky, and the plantation shutters on the windows, although beautiful, are not practical in a hotel as they do not block out the light from outside. We tipped the shutters up and down to try to eliminate as much light as possible to no avail. The proximity to the Kia Center was a big perk. It allowed us to walk to and from a concert.
Pennington
April 2025
The check in was seamless and the staff was attentive and friendly, even going so far to hold the elevator and doors open for you. I also enjoyed the quietness of the hallways, fluffy linens and bedding, extra large flat screen TV inside wall, the lighting/lamps and my view of the lake was beautiful.
Melinda
October 2024
The location of the property is excellent, facilities at the property are also great. Rooms were perfect, everything was extremely clean and every single staff member we encountered was super helpful. The free shuttle to and from the concert was just the icing on the cake, and kudos to the shuttle drivers who went above and beyond. We will definitely stay at this location again.
Cathryn
March 2025
Room was very nice and clean! Pillows were very nice as well! Nice view looking over parts of downtown Orlando!
Cynthia
September 2024
The staff are all excellent, the rooms are absolutely spotless and furnished very nicely. All of the facilities are well kept and usually quiet, honestly I don’t think I’d stay in any other hotel in Florida. The valet staff especially are fantastic. Location is great, 5 minute drive from all the best bars in town
Aaron
May 2023
All the staff that we encountered were wonderful. The valet guys were extremely nice, helpful and awesome.
Yakeisha
March 2025
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