Crowne Plaza Hotel Orlando Downtown, an IHG Hotel

Everything was perfect, food was delicious, dinning area was super clean host was was very nice. Tina at the front desk, is awesome!!!!! Hotels need more people like her to make you feel welcome and comfortable as a guest. I defiantly will booked there against made my stay feel welcoming.,she is terrific!!!!!! Oh! And the room was very clean and looked as if it was rennovated.nice and peaceful.

Staff were friendly and went out of their way to help . Oscar and JJ especially took great care of us during our stay. I have never seen a human being take so much pride in his job and have as wonderful personality as Oscar. JJ kept us informed about what was going on around town while we were visiting. King room was large , clean, and comfortable as were each part of the hotel. Checked in early was a big plus since we traveled from out of state for an event and had been up since 2AM. Close proximity to football stadium and downtown. Shuttle service was a huge plus. Restaurant on site was convenient and price was comparable to other restaurants.

The staff at the front desk, the restaurant, and the valet were very professional, attentive and kind. The newly renovated rooms are nice. However, the base on the bed is creaky, and the plantation shutters on the windows, although beautiful, are not practical in a hotel as they do not block out the light from outside. We tipped the shutters up and down to try to eliminate as much light as possible to no avail. The proximity to the Kia Center was a big perk. It allowed us to walk to and from a concert.

The location of the property is excellent, facilities at the property are also great. Rooms were perfect, everything was extremely clean and every single staff member we encountered was super helpful. The free shuttle to and from the concert was just the icing on the cake, and kudos to the shuttle drivers who went above and beyond. We will definitely stay at this location again.

The staff are all excellent, the rooms are absolutely spotless and furnished very nicely. All of the facilities are well kept and usually quiet, honestly I don’t think I’d stay in any other hotel in Florida. The valet staff especially are fantastic. Location is great, 5 minute drive from all the best bars in town